Using the app Privacy & data Plans & terms
Using Raffle Rewards A quick guide for teachers and classroom adults.
Protect pupils: do not enter full names. Use a first name only. If two pupils share a first name, add one initial only when genuinely needed—for example, “Amelia B”. Never enter dates of birth, contact details, medical, SEND, safeguarding or behaviour information.
1. Create a Class raffle Choose the reward, draw cycle, ticket colour and the minimum pupil display names needed.
2. Award tickets Tap once for one ticket, use the plus button for several, or select a group of pupils.
3. Draw a winner Every ticket is one entry. More tickets improve a pupil’s chance but never guarantee a win.
4. Use it anywhere Sign in with the same email on another device and your saved raffles synchronise automatically.
Free, Plus and Shared raffles Free includes one editable, synced Class raffle with the core ticket, draw and history tools.A Free Class raffle can contribute to a colleague’s Shared raffle using a short-lived connection code. Plus unlocks multiple Class raffles, duplication, and creating or managing Shared raffles.A Shared raffle combines only the specifically connected Class raffles. Its owner cannot edit a teacher’s class or award tickets there. Useful controls Undo award reverses the most recent ticket award.New draw records the completed round and empties that Class jar.Totals shows current rankings; Hide totals keeps counts off pupil tiles.Raffle history shows the winner, source class or group, and date and time.Important: Raffle Rewards is a light classroom reward tool. It is not a register, behaviour record, assessment system, safeguarding record or tool for any high-stakes decision.
Frequently asked questions What happens if Wi-Fi drops? You can keep working on the current device. Changes are held temporarily in that browser and synchronise when the connection returns. Wait for the “Saved” status before closing the device where possible.
Can a pupil win twice? Yes if the raffle keeps all tickets. If “remove the winning ticket” is selected, one winning entry is removed after the winner is confirmed.
What happens when Plus expires? Your account returns to Free. Existing data is preserved, but creating further Class raffles, duplicating raffles and creating or managing Shared raffles remain locked until Plus is renewed.
How does a school add someone who already has an account? An authorised administrator enters that teacher’s work email in the School Workspace. An exact email match attaches the school allocation to the existing account, leaving its saved raffles untouched. If the invitation uses a different verified work email, the teacher can securely link it from their own account.
Does the business manager use one of the school accounts? No. The owner and other workspace administrators do not use a teaching account unless they are separately allocated one because they will create or run raffles.
Link a school invitation sent to another email
Privacy & data Plain-English information about what is stored, who can see it and why.
Do not enter a pupil’s full name. Use a first name only, or a first name plus one initial only when needed to distinguish pupils. Even a first name or nickname may still be personal data in a classroom, so treat it accordingly. Do not enter dates of birth, pupil or parent contact details, medical or SEND information, safeguarding information, behaviour notes, photographs or other sensitive information.
What Raffle Rewards stores Information Why it is used Account email To sign you in, synchronise your account and administer Free or paid access. School administration School name, authorised administrator emails and roles, invited staff work emails, invitation status and a minimal administrative audit trail are used to manage a School Workspace and protect it from unauthorised changes. Classroom content Raffle names, minimal pupil display names, animal icons, settings, ticket totals and draw history are needed to provide the service. Shared raffle data Only display names and ticket contributions from a deliberately connected Class raffle are combined for that Shared raffle. Purchase records Purchaser email, plan, dates, payment/refund references and licence status are used to deliver access and meet accounting or legal duties. Support messages Used to investigate and answer the request, and to protect the service where necessary.
How information reaches the service Adult account holders enter classroom content themselves or connect a Class raffle at the direction of their school. Pupil accounts are not offered and Raffle Rewards does not collect information directly from pupils. Account and purchase information comes from the adult user, the purchasing school, Stripe and the sign-in service. An account email is required to sign in and synchronise; adding pupil display names is optional and should happen only where the school has authorised it.
Who can see classroom data? The signed-in teacher can access their own Class raffle data. School Workspace administrators can manage adult work emails, roles, allocations and school-owned Shared raffle responsibility, but cannot browse teachers’ private Class raffles or pupil lists . A Shared raffle manager can see only the minimum display names and ticket contributions from Class raffles deliberately connected to that Shared raffle. Other users cannot browse a teacher’s Class raffles.
Clayton Classroom does not routinely view classroom content and does not use it for advertising, profiling or selling data. Limited access by an authorised operator may be technically possible only where necessary to provide support, keep the service secure, comply with law or investigate an incident. Access is not used to monitor teaching or pupils.
Where and how data is kept Cloud storage Account and classroom data is held using Supabase in its London, United Kingdom region.
Protected in transit and at rest Supabase states that its platform uses TLS for data in transit and AES-256 encryption at rest.
Account separation Database access rules restrict each signed-in teacher to their own Class raffle state, with narrowly defined Shared raffle connections.
Temporary device copy A necessary browser copy supports offline recovery. Signing out clears that account’s classroom cache from that browser.
Supabase states that it is SOC 2 Type 2 compliant and ISO 27001 certified. These are Supabase’s certifications; they are not certifications awarded to Clayton Classroom. See Supabase security .
Payments, service providers and international processing Stripe processes checkout and card details. Clayton Classroom does not receive or store full card numbers. Service providers necessary to operate the product may process limited data on Clayton Classroom’s behalf, including Supabase for database and authentication, Stripe for payments, Resend for sign-in email delivery, and the website hosting provider. Information may also be disclosed where legally required.
The core classroom database is located in the United Kingdom. Some providers may process limited account, email, payment, support or technical information in other countries. Where a restricted transfer is involved, an applicable lawful transfer mechanism and provider safeguards must be used. Schools may contact support@claytonclassroom.co.uk for current provider and processing-location information.
Legal roles and purposes Where a school decides why and how pupil display names are used, the school is normally the data controller and Clayton Classroom acts as its service provider and processor for that classroom data. The school remains responsible for choosing and documenting the appropriate lawful basis, giving any required privacy information, following school policy and supervising use. For account administration, purchases, security and support, Ashley Clayton trading as Clayton Classroom is the data controller. Processing is carried out to provide the service or contract, meet legal obligations, and pursue legitimate interests in service security, fraud prevention and support.
School data-processing terms Where Clayton Classroom is a processor, these terms form part of the agreement with the school or other responsible controller. The controller instructs Clayton Classroom to host, synchronise, display and combine the minimum classroom data submitted through the product for the duration of the account’s use. The subject matter is classroom raffle administration; the people concerned are pupils and authorised staff; and the data is limited to the classroom and account information described above.
Clayton Classroom will process that data only on the controller’s documented instructions through its authorised use of the service, unless the law requires otherwise. Anyone authorised to access data for Clayton Classroom must be bound by confidentiality and access must be limited to what is necessary. Reasonable technical and organisational safeguards will be maintained, including authenticated access, account-level database controls, encrypted provider connections, restricted administrative credentials and recovery measures. Clayton Classroom will provide reasonable assistance with data-subject requests, security incidents, impact assessments and regulator enquiries, taking account of the nature of the service and information available. If Clayton Classroom becomes aware of a personal-data breach affecting a controller’s classroom data, it will notify the affected controller without undue delay and provide information reasonably available to help the controller respond. The controller gives general authorisation to use the necessary providers listed above as subprocessors. Equivalent data-protection obligations must apply to their relevant processing. Where reasonably practicable, the registered account will be notified before a material new subprocessor is used, and the responsible school may object on reasonable data-protection grounds. On instruction or when the service relationship ends, classroom data will be deleted or returned where technically available, except for protected backups awaiting overwrite or information that law requires to be retained. Information reasonably necessary to demonstrate compliance will be supplied on request, subject to confidentiality and security. Random selection The draw uses current ticket entries to make a random selection. More tickets increase the chance of selection. The service does not profile pupils and must not be used to make a decision with legal or similarly significant effects, or for attendance, assessment, safeguarding, sanctions or another high-stakes purpose.
Retention and deletion Classroom data remains until the user deletes the raffle or asks for account deletion, subject to backups and limited technical retention. A pending school invitation expires after 14 days unless an administrator resends it, and may be withdrawn sooner. Adult allocation and administrator records, school-owned raffle responsibility and the minimal audit trail are retained while needed to operate and protect the School Workspace. Purchase and transaction records may be retained for the period required by tax, accounting, fraud-prevention and other legal obligations. Support correspondence is kept only as long as reasonably needed. A deleted Class raffle stops contributing to a Shared raffle.
Your choices and rights You may ask for access, correction, deletion, restriction, objection or portability where applicable by emailing support@claytonclassroom.co.uk . A request concerning school-controlled classroom data may be referred to the relevant school, and Clayton Classroom will assist it where required. Requests will be handled without undue delay and normally within one month. Some information may have to be retained by law. You may also complain to the UK Information Commissioner’s Office .
Cookies and browser storage Raffle Rewards uses only storage necessary to sign you in, remember settings, synchronise raffles and recover work during a connection problem. It currently does not use advertising, behavioural profiling or optional marketing analytics. If that changes, this notice and any required consent controls will be updated before the feature is enabled.
Privacy notice last updated: 14 September 2026.
Plans, buying & terms Clear plan limits, payment terms and responsibilities.
Plan What it includes Free — £0 One named teacher account, one editable synced Class raffle, core ticket/draw/history tools, and the ability to contribute that Class raffle to another account’s Shared raffle. No time limit. Plus — £2.99 One named teacher account for 12 months. Multiple Class raffles, duplication, and creation and management of Shared raffles. Whole school — £19.99 Up to 10 allocated teaching accounts with Plus features for 12 months, plus non-counting School Workspace administrators and self-service management. Whole school — £49.99 Up to 50 allocated teaching accounts with Plus features for 12 months, plus non-counting School Workspace administrators and self-service management.
No automatic renewal. Each paid plan is one payment for 12 months. No further payment is taken unless a purchaser actively buys again.
Seller
Accounts, administrators and permitted use Accounts are for teachers and other authorised adult staff, not pupils. Each teaching account is for one named staff member and must not be shared. Before entering pupil-related information, the account holder confirms that they are authorised by the responsible school or organisation to use the service and will follow its data-protection and acceptable-use requirements. Plus is for the named account holder’s own teaching. A Whole School plan covers up to the stated number of allocated teaching accounts.
The purchaser becomes the initial School Workspace owner. The owner may appoint billing, account or raffle administrators. Administrator records do not use a teaching account unless that person is separately allocated one. Administrators can see staff work emails, allocation and invitation status, school-owned Shared raffle metadata, licence information and the administrative audit trail. They cannot browse teachers’ private Class raffles or pupil lists.
If a staff member already has a Free or Plus account under the same email, a school allocation upgrades that existing account in place. Their saved raffles remain attached to that account. A user may link a differently addressed invitation only after separately verifying both email identities; Clayton Classroom does not match people by name.
Plan changes, removal and expiry Upgrading changes the existing signed-in account; it does not require rebuilding the Free raffle. While a teacher has an active school allocation, unused time on an active personal Plus licence is paused and resumes if that school allocation ends. Removing an allocation releases it for another staff member and does not delete the removed person’s account or classroom data. Their access falls back to any remaining personal Plus entitlement, or Free.
When paid access ends, classroom and Shared raffle data is preserved. Paid-only creation and Shared-management functions become read-only or locked until renewal. If the account already contains more than one Class raffle, those saved raffles remain available, but further Class raffles cannot be added while the account is Free. Renewing the School Workspace restores its retained roster and school-owned raffle structure.
Delivery and technical requirements Free access begins after successful email verification. Plus is normally applied online after successful payment. A Whole School purchase creates the School Workspace immediately after Stripe confirms payment. Its owner then adds, replaces or removes staff and administrators within the service. A pending teaching invitation reserves an account for up to 14 days; it may be resent or withdrawn, and expired invitations release their capacity. JavaScript, a current browser and internet access are needed to sign in and synchronise. Temporary interruptions can occur for maintenance, security or circumstances outside reasonable control.
All prices are in pounds sterling and are the total one-off price shown for the plan. There is no recurring charge.
Cancellation and refunds A purchaser may cancel a paid plan for any reason within 14 days of purchase and receive a full refund, even if access has begun. Email support@claytonclassroom.co.uk . Refunds are returned to the original payment method as soon as possible and within 14 days of the request. Statutory rights for digital content that is faulty, misdescribed or not supplied with reasonable care are not affected.
Cancellation request
Safe and fair use Use only the minimum suitable pupil display name and follow school policy. Supervise pupil interaction and keep account and administrative controls under adult control. Do not use the draw for gambling, cash wagering, attendance, assessment, safeguarding, sanctions or any other high-stakes decision. Do not attempt to bypass plan limits, access another account, disrupt the service, resell access or copy and redistribute the product. Access may be restricted or suspended where reasonably necessary to protect users or the service, investigate misuse, comply with law or address a material breach. Where practical, the account holder will be told what happened and given a reasonable opportunity to correct the issue.
Changes, availability and liability Reasonable care will be taken to provide the service as described. Features may be improved or changed, but a material paid-plan benefit will not be removed during its paid period without a suitable remedy. Users remain responsible for keeping any records required by their school; Raffle Rewards is not a permanent official record. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.
Questions, complaints and governing law Questions or complaints should first be sent to support@claytonclassroom.co.uk so there is an opportunity to resolve them promptly. These terms are governed by the law of England and Wales and the courts of England and Wales have jurisdiction, except that a consumer keeps any mandatory rights to use the courts and laws available where they live.
Copyright Raffle Rewards, its interface, illustrations and original content are © 2026 Clayton Classroom. All rights reserved except for third-party elements used under their respective terms.
Terms last updated: 14 September 2026.
